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Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

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Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the CoPIRG Foundation. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

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NURSING HOMES STILL DON’T HAVE ENOUGH MASKS, GOWNS, OTHER PPE

COVID-19

NURSING HOMES STILL DON’T HAVE ENOUGH MASKS, GOWNS, OTHER PPE

A new analysis by the U.S. PIRG Education Fund and Frontier Group found that 8 percent of nursing homes nationwide as of Dec. 27 had a critical shortage of surgical-grade N95 masks, which are the best protection against spreading the virus. Additionally, 4 to 6 percent of nursing homes reported shortages in at least one other category of personal protective equipment.

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Report: Nursing homes cope with huge staff shortages in Colorado

COVID-19

Report: Nursing homes cope with huge staff shortages in Colorado

As of December 6, 2020, 55 nursing homes in Colorado were understaffed, potentially affecting the care of 3,103 residents in those homes. At the same time, more than 3,000 nursing homes across the country had a shortage of nurses, aides or doctors, a crippling problem that started last May and has gotten worse. At any given time throughout most of 2020, more than 200,000 Americans resided in nursing homes that admit they were suffering through staff shortages.

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