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Blog Post | Consumer Protection

CFPB receives over 2,500 junk fee comments | Ed Mierzwinski

In response to a tidal wave of unfair marketplace practices, the CFPB asked the public to submit comments on the impact of junk fees on their lives. Some 2,500 comments later, consumers have described the pain points caused by unfair junk fees.

Cover graphic courtesy Student Borrower Protection Center, used by permission

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Blog Post | Consumer Tips

8 ways you can be a smart consumer and also be kind to the environment | Teresa Murray

In recognition of Earth Day, here are some ways you can cut back on what you throw away and, in many cases, save money and protect yourself at the same time

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Blog Post | Consumer Tips, Food, Solid Waste

How to Save Food and Prevent Waste | Danielle Melgar

We all play a role in creating food waste, so we can all be part of the solution.

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News Release | CoPIRG Foundation, NRDC, Fashion FWD | Public Health

New scorecard grades popular apparel brands on commitments to avoiding PFAS

CoPIRG Foundation, Natural Resources Defense Council, Inc.(NRDC) and Fashion FWD released a scorecard on Wednesday ranking popular retail and apparel brands on policy commitments to eliminate a dangerous class of toxic “forever chemicals,” known as PFAS, from their products. Levi Strauss & Co. earned the highest marks while Walmart, Costco, Tapestry (parent company for Coach) and GIII Apparel Group (parent company for DKNY and Andrew Marc) received low marks for failing to adopt policies that ban PFAS chemicals or provide up-to-date, publicly available information on any ongoing efforts to phase out these toxic chemicals from their products. 

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Report | U.S. PIRG Education Fund, NRDC and Fashion FWD

Going Out of Fashion

PFAS use in apparel and other consumer products is coming under increased scrutiny from lawmakers. However, apparel manufacturers and retail stores don’t need to wait for the law to catch up to the proliferation of toxic PFAS. They can get out in front of the regulatory curve and protect their customers and the planet from PFAS pollution by immediately adopting policies to end the use of PFAS in clothing, footwear, and accessories. Indeed, some already have. 

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News Release | U.S. PIRG | Consumer Tips

Release: As bills from 2022 medical care arrive in mailboxes, patients should know their rights

 Patients who received medical care in January and February are starting to receive their medical bills for those services. That’s why, in recognition of National Consumer Protection Week, it’s timely to remind people to check their bills carefully and make sure they know their new legal protections against surprise billing.

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News Release | U.S. PIRG Education Fund

The hidden costs of ‘Buy Now, Pay Later’

U.S. PIRG Education Fund reviewed data from the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB) and found that the most common complaints about “Buy Now, Pay Later” plans include hidden fees, high interest rates and problems when it comes time for debt collection.

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News Release | CoPIRG Foundation | Consumer Tips

New Tips Guide: Dark patterns: Your apps know too much about you, so what can you do?

When National Consumer Protection Week began in the late 1990s, many Americans still didn’t have internet access at home, let alone on mobile devices. Now, infringement on our online privacy is a huge threat, even when you just have apps running in the background. The new tips guide from CoPIRG Foundation and U.S. PIRG Education Fund (PIRG’s research partner) can help consumers control access to their private information and what companies can do with your data if they get it.

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News Release | CoPIRG Foundation | Consumer Tips

CoPIRG exposes Top 10 list of financial complaints from Coloradans in 2021 as Consumer Protection Week kicks off

In 2021, from across the country, a record number of people filed complaints with the Consumer Financial Protection Bureau (CFPB) Public Consumer Complaint Database. Here in Colorado, we filed 4,729 complaints, with some categories of problems rising to the top (or sinking to the bottom, you might say). The Top 10 issues that Coloradans complained about were led by incorrect information on your credit report and credit reporting agencies failing to fix problems flagged by consumers.

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News Release | U.S. PIRG Education Fund | Solid Waste

Statement: Consumer, environmental advocates welcome Coca-Cola’s commitment to reuse

ATLANTA--- The Coca-Cola Co., the world’s top plastic polluter according to a recent Global Brand Audit, announced on Thursday a new commitment to use refillable or returnable glass or plastic bottles – or refillable containers at fountains and dispensers – for at least 25% of global beverage sales across its entire brand portfolio by 2030.

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Report | CoPIRG Foundation and U.S. PIRG Education Fund | Consumer Protection

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

We looked at the data around more than 200,000 complaints against the airline industry and the data around flight departures and arrivals starting in January 2016. This analysis should help consumers to take as much as possible into account when deciding where to fly and through which airline.

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Report | CoPIRG and Eco-Cycle | Solid Waste

The State of Recycling and Composting in Colorado 2021

Colorado is not moving fast enough to improve recycling and composting. In the fifth year of the State of Recycling & Composting in Colorado Report, Eco-Cycle and CoPIRG found Colorado is failing to meet its recycling and composting goals and remains one of the 20 most wasteful states. In 2020, Colorado’s statewide recycling and composting rate was just 15%, which is less than half the national recycling and composting rate of 32%. The recycling rate for plastics was even worse than the state average, with only 9% of plastic containers and packaging recycled statewide.

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Report | U.S. PIRG Education Fund | Consumer Tips

Make the ringing stop

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

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Report | US PIRG Education Fund | Antibiotics

Chain Reaction VI

The Chain Reaction VI report and scorecard ranks America’s top restaurant chains on their policies relating to antibiotic use in their beef supply chains. 

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Report | CoPIRG Foundation | Consumer Tips

Virtual Wallets, Real Complaints

Consumers are increasingly using digital payment apps -- Venmo, Cash App and Zelle are a few --  for convenience. A 2020 Nerdwallet survey found that “[r]oughly 4 in 5 Americans (79%) use mobile payment apps.” The apps were originally marketed as a way for friends to split expenses. However, the ease of opening peer-to-peer (P2P) accounts, the ease of obtaining information about other users and a variety of ways to trick consumers have created new fraud risks to users.

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Blog Post | Consumer Tips

Tips to protect yourself against cyberattacks from Russia (or anywhere else) | Teresa Murray

The new threat of cyberattacks may have you wondering what you can do to protect yourself. It’s a great time to remind you about best practices you should already be following.

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Blog Post | Consumer Tips

Counterfeit products are everywhere; here are tips to avoid buying any of them online | Hannah Rhodes

Being alert when shopping online is the best way to protect yourself and your loved ones from unsafe products. 

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Blog Post | Consumer Tips

How to find mistakes on your credit report | Teresa Murray

Mistakes on your credit report can cause a whole host of problems.

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Blog Post

How to recognize fake online reviews of products and services | Hannah Rhodes

A fake review could be done by the company itself, by posting a fabricated positive review on its own site or by posting concocted negative reviews on a competitor’s site.

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News Release | U.S. PIRG Education Fund

After decades of danger and more than 200 infant deaths, President Joe Biden signed the  Safe Sleep for Babies Act into law on Monday.

Blog Post

Today U.S. PIRG Education Fund and NRDC launched a campaign to urge Columbia Sportswear to eliminate toxic PFAS in their products and supply chain by 2024. The campaign will engage everyday consumers through a petition drive and mobilize the public impacted by PFAS contamination.

News Release | U.S. PIRG Education Fund and NRDC

 

U.S. PIRG Education Fund and NRDC (Natural Resources Defense Council) launched a campaign on Tuesday calling on outdoor gear and apparel brand Columbia Sportswear to phase out the use of PFAS in its products and supply chains. Last month, the company received low marks in a scorecard report released by the advocacy groups. The report found that Columbia Sportswear has failed to adopt policies that ban PFAS chemicals or provide up-to-date, publicly available information on any ongoing efforts to phase out these toxic chemicals from their products.

Blog Post

7 steps to take if your car is towed 

Blog Post

In recognition of Earth Day, here are some ways you can cut back on what you throw away and, in many cases, save money and protect yourself at the same time

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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