Consumer Protection

GM to pay maximum fine of $35 million over delayed recall

General Motors agreed to pay a $35 million fine to settle a federal probe into the 10-year delay of its ignition switch recall, federal safety regulators announced Friday.

Report | CoPIRG Foundation | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

Congress to seeks answers about why GM, gov't didn't act sooner to recall cars with defect

New General Motors CEO Mary Barra has been cooperative with members of Congress investigating why the company did not act sooner to address a potentially deadly defect in some of its small cars, U.S. Rep. Diana DeGette said.

Report | CoPIRG | Consumer Protection

Vehicle Recalls: Tips for Consumers

View CoPIRG's tips for staying connected to vehicle recall information and what to do if your vehicle is recalled.

Net neutrality: How it might affect consumers, startups and Level 3

CBS is broadcasting Sunday's Denver Broncos playoff game and also streaming it live over the Internet for viewers without access to a TV. Imagine a scenario where CenturyLink broadband subscribers receive an uninterrupted stream of the game on their Web browser while customers of Comcast, owner of rival network NBC, are intentionally stuck with choppy Internet footage.

Most complained-about credit card companies

Thousands of Americans are lodging complaints with the government’s financial watchdog about their credit cards, and some issuers are being griped about a lot more than others.

Of the more than 25,000 credit card complaints the Consumer Financial Protection Bureau has processed between the November 2011 launch of its complaint database and last September, Capital One received the biggest share, according to new analysis from the U.S. Public Interest Research Group.

Which Credit Cards Get the Most Complaints in Colorado?

What’s in your wallet?

If it’s a Capital One card, you have the most complained-about credit card in Colorado, according to a report Tuesday by CoPIRG Foundation.

News Release | CoPIRG Foundation | Consumer Protection

Report: Capitol One Most-Complained-About Credit Card Company in Colorado

Colorado consumers file more complaints about Capitol One than any other credit card company, according to a report released today by CoPIRG Foundation.The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that Colorado consumers are 12th most likely to file credit card complaints.

Report | CoPIRG Foundation | Consumer Protection

Credit Cards, Consumer Complaints

In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

Annual ‘Dangerous Toys’ list released in time for holidays

Some toys may be worth passing up this holiday season due to risks including choking, noise hazards and lead poisoning, according a new report.

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